Building a Better Platform for Growth


The Fresh Grower Pukekohe

Owner: Allan Fong

The Fresh Grower Logo

Overview

Chances are, you’ve seen their delicious salad greens on the shelves at your local supermarket. As one of New Zealand’s best-known suppliers of baby leaf produce, The Fresh Grower is a third-generation operation distributing green goodness nationwide.

But as the business grew, their outdated technology and unreliable systems were creating more headaches than solutions, making it hard to keep up with demand or scale effectively.

The Challenge

Like many businesses, The Fresh Grower’s technology setup had evolved (in an ad-hoc manner) over time. But, it was clear they needed a more unified approach to keep pace with the demands of a national operation. Here’s what they faced:

  • Communication and system reliability issues were affecting day-to-day efficiency

  • An ageing mix of devices and platforms, made upgrades and integration more complex

  • A lack of a central IT roadmap, which made it harder to scale with confidence

  • Cybersecurity was presenting a real risk

With the business continuing to grow, Allan Fong and his team knew it was time to invest in a smarter, more future-focused IT setup.

The Technotic Solution

Technotic stepped in as a trusted IT partner to bring order, clarity, and performance back to The Fresh Grower’s tech landscape.

Here’s what we did:

  • Developed a clear IT strategy that aligned with the business’s future growth plans

  • Upgraded outdated devices and transitioned the business to cloud-based platforms for reliable access anywhere, anytime

  • Modernised communications, ensuring phone, email, and data systems were fully integrated and backed by resilient infrastructure

  • Strengthened cyber security, rolling out multi-layered protections to defend against phishing, malware, and more sophisticated threats

  • Created a scalable setup, giving The Fresh Grower the tools and systems needed to expand their operations with confidence

The Outcome

The IT transformation wasn’t only technical — it changed how the business operates day to day. It created new efficiencies, improved responsiveness, and gave the team the confidence to focus on growth rather than troubleshooting. Including:

  • Zero unplanned outages – reliable systems keep everything running smoothly

  • Nationwide scalability – the tech now supports their growing reach across New Zealand

  • Real-time communication – enabling faster decisions and better team coordination

  • Smarter tech investments – every dollar now supports long-term growth

  • Peace of mind – robust cybersecurity keeps the business safe


Allan Fong

Feedback from Allan

“Technotic has transformed our IT from a constant headache into a competitive advantage. Our systems now run smoothly at scale, and we have full confidence in our cyber-security. They’re true partners in our growth. And we can do what we do best - grow great greens!”

— Allan Fong, Owner, The Fresh Grower


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