COMPLETE IT SERVICES
Everything You Need to Keep Your Business Running Smoothly
At Technotic, we know that reliable technology is essential for running a successful business. That’s why we offer a complete range of IT services – from everyday support to strategic advice – all designed to keep your systems performing at their best.
Here’s how we help:
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IT Support
Technology should make your life easier, not harder. Our IT support services cover everything from day-to-day troubleshooting to system updates and ongoing maintenance.
Whether it’s fixing a slow computer, setting up a new user, or sorting out network issues, we’re on hand to help – remotely or onsite – so your team can get back to business faster. -
IT Hardware & Software Supply
Need new computers, software, or networking equipment? We take the hassle out of sourcing and supplying the right technology for your business. Because we’re independent, we’re not tied to any one brand – we recommend solutions that fit your needs and budget, not ours.
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IT Consultation Services
Good IT planning can save you thousands down the track. We offer strategic advice through our Virtual CIO service, helping you make smart technology decisions that support your business goals.
From cybersecurity planning to system upgrades and cloud migrations, we’re here to guide you every step of the way. -
Active Monitoring & Management
We actively monitor your systems in real time using smart tools and AI. That means we can spot and fix problems before they cause major disruption – often before you even know there’s an issue. If something critical happens (like a server outage or cybersecurity threat), we jump into action immediately. For smaller issues, we schedule fixes at the earliest convenient time – so your business keeps moving with minimal interruption.
A Smarter, Long-Term Approach to IT
Unlike some IT companies that patch a small problem and move on, we take a broader view.
We look at your entire system as a whole – making sure it’s set up correctly from the outset. This proactive approach helps minimise ongoing issues, reduces downtime, and saves you money in the long term.
It also means our success is tied to yours. We don’t want your system to break so we can charge you to fix it – we want your technology to run smoothly, supporting your business day in and day out.
Technotic Essentials Licenses Only
Minimum Cybersecurity Stack, unmonitored
Cloud Backup Systems, unmonitored
Workstation Remote Support Ready Application Only
Systems Documentation and Credential Records for occasional IT use Administration Fee
*Microsoft Licenses excluded
Technotic Plantinum Service
Remote Support for Computers, Laptops, and Network Printers Remote Support for your Technotic Cloud Phone System
Microsoft Business Tenant Management & Support
Comprehensive Cybersecurity Stack with Monitoring and Management Cloud Backup Systems with Monitoring and Management, Daily
Staff Cybersecurity Awareness & Training Program with Reporting Business Internet Domain Registration & Management
Local Area Network (LAN) Monitoring, Maintenance & Support Computer Workstation Monitoring, Patch Maintenance & Management Microsoft Exchange Email Support
Microsoft SharePoint Management & Support
Unlimited IT Consultations and Advice for your entire team
Secure Company Credential Manager with Granular Access Controls Asset Tagging and Tracking for all IT related equipment
Premium Service Level Agreement (SLA) with Technotic as the vCIO Onsite Proactive & Preventative Maintenance (up to 2 hours per month) Full Cloud Backup of all Computer Workstations, Daily
Initial computer or mobile setup & configuration (for any new devices) Automatic Cyber Business Continuity Disaster Response plan
Bi-Annual workshop maintenance of all Computer Operating systems Support Hourly Rate Overage and Service Plan Discount
Ready for IT That Just Works?
If you’re ready for IT support that’s proactive, reliable, and truly cares about your business success, let’s talk.